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  • Shipping policy

    Shipping Policy

    Thank you for shopping with Luxia. We are committed to delivering your order as quickly and safely as possible.

    Shipping and Delivery

    Orders ship from Brockton, Massachusetts, within 1 business day, Monday–Friday, excluding holidays. Delivery times vary depending on your location and the postal service used. Shipping costs are calculated at checkout.

    Shipping Rates

    Shipping costs are calculated at checkout based on your location and selected shipping method.

    Order Tracking

    Once your order has shipped, you will receive an email containing your tracking number. Please allow up to 24 hours for tracking information to update.

    Delays

    While we strive to deliver orders on time, shipping delays caused by carriers, weather, holidays, or other unforeseen circumstances are beyond our control.

    Incorrect Shipping Address

    Customers are responsible for providing accurate shipping information. Luxia is not responsible for packages delivered to an incorrect address entered at checkout.

    Lost or Stolen Packages

    Luxia is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If your package is lost in transit, please contact us and we will do our best to assist you.

    Contact Us

    If you have any questions about your order or our shipping policy, please contact us at:

    Email: wearluxia@gmail.com

    Thank you for choosing Luxia. We appreciate your business and look forward to serving you.